My GP Practice Falsifying My Medical Records: Ampleforth Surgery

My GP Practice Falsifying My Medical Records: Ampleforth Surgery

Disclaimer: My GP Practice Falsifying my Records is not a personal attack on individual clinicians or institutions. It exposes serious breaches of data protection law and patient safety principles. I am raising these incidents in the public interest to promote urgent patient safety reform so that future patients are protected from such harm.

I also wish to clarify that these medical records belong to me. All clinicians names have been redacted. I am therefore not breaching Data Protection Laws by uploading them as evidence onto this post.

Trigger Warning: This post contains content relating to suicide and medical record falsification that some readers may find distressing. If you are in crisis and need support, please call NHS 111 (option 2) or Samaritans’ free phone 116 123.


Summary

Image of ablack screen with security written in white letters.

Over the last two years, my GP practice, Ampleforth Surgery, has falsified and retrospectively amended my medical records on nine occasions. They have done this to conceal my suicide risk and to cover for an abnormal MRI neck scan that they and York Hospital did not action in July 2022. These incidents include:

Deleting Records

Image of a waste bin. Purpose to show how my GP deleted a record of me attending A&E.

On May 17, 2024, I went to the Scarborough Accident and Emergency department for help with suicidal feelings. The secretary at the practice entered my attendance onto my record as ‘Seen at Accident and Emergency, suicidal feelings, ongoing episode.’

Three weeks later, that record disappeared. One of the leading GPs deleted that record. There is nothing ony records showing that I attended A&E for suicidal feelings on 17th May, 2024.

This is an image from my medical records showing that I attended A&E on 17th May, 2024 for help with suicidal feelings.

Discharge summary from Scarbrough A&E showing I attended on 17th May for help with suicidal feelings.

Image of my medical records, that shows there is no entry of me attending A&E on 17th May 2024 as my GP practice deleted it.

Medical records showing no record of me attending A&E for suicidal feelings on 17th May, 2024.

I believe that my GP pracice did this to cover for TEWV (Tees, Esk and Wear Valleys NHS Trust), who had wrongly discharged me from their care, and to cover for themselves for providing me with no support. They did this to conceal my suicide risk.

When on 3rd July 2024 I spoke out on social media, (X) about this deletion, my GP practice added an ‘admin note’ to the record. I believe this action was to backtrack and cover for the deletion.

Image from my medical records showing how Ampleforth surgery added an admin note to my record the day I spoke out on social media about how they deleted a record of me attending A&E for suicidal feelings.

Medical record, which shows how the practice added an admin note about this deletion, the day I spoke out on X about this.

Falsifying Records

Image of a hand and a finger pointing in a misleading way.

Incident 1: One of the leading GPs at Ampleforth surgery has falsified my records. She has indicated that she did two depression reviews with me that never occurred. I have no idea who she is because I have never met or spoken to her. She made the following recording:

On March 29th, 2023, I attended the Scarborough A&E department for help with suicidal feelings. The GP entered that she did two depression reviews with me either side of this visit. She falsely recorded that she did a depression review with me on March 23rd, 2023, and March 31st, 2023. These reviews did not happen.

This is an image of my medical record. It shows how my GP entered a false record of a depression review that never occurred.

These is the record of one of the false depression reviews that the GP recorded that never happened.

 

An image from my medical records. This shows how my GP recorded a second false depression review that never happened.

This is the other record of one the false depression reviews that the GP recorded that never happened.

I believe the GP did this to make it appear that Ampleforth surgery was giving me support when it wasn’t.

Incident 2

An image of the rash that I developed in June 2024.

Incident 2: In June 2024, I developed a rash on my right arm. I emailed the practice, and I requested some cream for the rash. I included seven clear photographs of my rash with the email. My GP practice replied and said that they were forwarding it to their clinical pharmacist for an opinion.

Two weeks passed, and I did not hear back from them. I emailed the practice again, but they told me they were still ‘waiting on his opinion.’

The rash got worse. In early August, I saw a private dermatologist in Hull. She gave me a GP request form. On the request form, the dermatologist asked my GP to prescribe me some Elocon cream for what she diagnosed as eczema. I emailed the practice the form, and that day they prescribed me the cream.

On August 12, 2024, the clinical pharmacist recorded the incident and the cream that he prescribed. However, he added a false statement claiming to have seen me. “Seen by clinical pharmacist” is what the record states. I haven’t spoken to him or met him. I have no idea who he is. He didn’t see me. It’s a false record.

Image of my medical records. It shows how the clinical pharmacist at my GP practice falsely entered that he saw me when he did not.

A photo from medical records, which shows the false record of the pharmacist saying he “saw me”.

Retrospective Amendmendments

Incident 1

Image of my TPP System One online account. The purpose of the image is to show how my GP practice locked me out of my account when they amended a record.

Incident 1: On December 8, 2023, I confided in a TEWV CMHT psychiatrist about a disturbing comment I had seen on my medical records in July 2022. My GP had entered, ‘Scan abnormal, to be expected, no further action,’ about an abnormal MRI neck scan that York Hospital detected in July 2022.

Two hours after I had seen the psychiatrist, the practice locked me out of my System One TPP online account. Three days later, when I got a new password, I saw the practice had amended the record. My GP surgery had added, “No review applicable,” to the record. They did not record who made the amendment, when they did so, or why.

Image of my medicla records. It shows the record of my GP amending an entry 18 months after the incident was recorded.

A photo of the record that the practice retrospectively amended 18 months after they had recorded the incident.

They did this, in my opinion, to make up for the fact that they had neglected to investigate the abnormal scan eighteen months earlier.

Retrospective Amendements

Incident 2

Incident 2: I sought assistance for suicidal thoughts at York A&E on August 27, 2024. When the practice documented my visit to A&E, they left out important details. They entered, ‘Seen at accident and emergency, ongoing episode.’ However, they didn’t state anywhere on the record what that episode was or the reason that I went to A&E.

Medical record image showing how my GP practice omitted critical information about the reason I attended A&E

Medical records, which show the original entry did not state the reason I went to A&E. Suicidal feelings were omitted.

I blogged about it on my facial pain website: about the fact they had omitted critical information to downplay my mental health crisis. Three weeks after that, the practice went in and retrospectively added ‘suicidal feelings’ to the record. Since the date they added the “suicidal feelings” next to was August 27, you wouldn’t notice the amendment had been made if you looked at the record now.

This is an image of my medical record, which shows how my GP practice went in and retrospectively amended a record related to my suicide risk.

Medical record, which shows how Ampleforth surgery added ‘suicidal thoughts’ weeks later, after I had blogged about this omission.

They didn’t document who did this, when they did it, or why.

Deleting and Re-entering Records

Image of arrows in a shape of a triangle, symbolic of the recycling sign. The purpose of the image is to illustrate the deleting and re-entering of data from my records by my GP practice.

On 10th June 2024, I attended Scarborough Accident and Emergency Department for help with suicidal feelings. The secretary at the practice recorded this attendance twice. She entered, ‘Suicidal thoughts (ongoing episode), seen at Accident and Emergency (ongoing episode.)‘ The second record that she entered said, ‘Suicidal thoughts (ongoing episode,) mental health assessment (ongoing episode).

Medical record which shows how the secretary at my GP practice initially recorded my visit to A&E on 10th June 2024 as two entries.

Medical record, which shows how the practice recorded my visit to A&E on 10 June, 2024, with two entries.

I believe that she did this because she had seen that one of the leading GPs had deleted the record from one month previously on May 17th, 2024, so she was kindly protecting me from further deletions. Two weeks later, the leading GP went into my record and deleted one of those entries. They deleted the one which stated I had been to A&E.

Medical record which shows how one of the elading GP's at my practice deleted one of two entries about an A&E attendance of mine on 10 June, 2024.

The medical record shows how, two weeks later, a leading GP deleted one of those entries. There was just one left.

I wrote a post about this deletion on the My Facial Pain website, and two weeks later, the practice went into the record and re-entered the missing record. My GP practice did not record who did this, when and why.

Medical record which shows how Ampleforth surgery then went back in and re entered a deleted entry.

The medical record shows how the practice re-entered the previously deleted entry. Here’s how the record now looks.

Omitting Critical Information

Image of a red circle with a red diagonal line through the middle. It's a 'no' symbol or a 'not allowed' symbol used to depict the forbidden act of deleting records.

Incident 1: On 27th August 2024, I attended the Accident and Emergency department (A&E) at York Hospital for support with my suicidal feelings.

The practice omitted critical information in their recording of this incident. My GP practice noted the incident as “attended Accident and Emergency (ongoing episode).” But they didn’t explain what this ongoing episode was or why I went to A&E. Any future clinician who viewed my record would not have known that I went to A&E for help with suicidal feelings. This action, I believe, was to minimise my crisis.

Image of my medicla records showing how my GP practce ommitted criticla information about the reason I attended A&E.

Record showing how my GP practice omitted critical information about why I attended A&E.

Incident 2: On 7th February 2025, I tried to end my life. I was found unconscious on a golf course and taken to Cramlington Emergency Care Hospital, where I was admitted for 48 hours and where they administered IV NAC. “Glasgow coma state 13” was my conscious state. 

Once more, the practice minimised the severity of my crisis by leaving out important details from the record. After I attempted suicide and Cramlington emergency care hospital admitted me for 48 hours for IV NAC, they wrote “seen at A&E” instead of “admitted”.

Image from my medical records, which shows how Ampleforth surgery downplayed my medicla crisis and enteretd 'seen at accidnet and emergency' when I was admitted.

Medical record stating ‘seen’ at Accident and Emergency instead of ‘admitted.’

Discharge summary from Northumbria NHS sttaing that TEWV were looking for an inpatient for me cally.

Disccharge summary from Northumbria NHS, showing that I was admitted and not ‘seen.’

I wasn’t “seen” at Accident and Emergency. I was admitted for 48 hours. The above discharge summary shows I was admitted on 7/2/25 and discharged on 9/2/25.

This record will lead future professionals to misjudge the seriousness of my attempt, as they will not see that I was admitted for emergency care.

Breaches of the Law

Image of a black exclamation mark in a yellow triangle, to illustrate how my GP practice has broken the law.

These breaches violate GMC guidance and the Data Protection Act 2018. They are not clerical errors—they are deliberate acts that obscure risk and undermine patient safety.

Good Medical Practice states that doctors ‘must’: 69) Make sure patient records are clear, accurate, contemporaneous (meaning recorded at the time of the incident), and legible. It states: 70) Patient records should include (f) decisions made, actions agreed and when/whether decisions should be reviewed and (g) who is creating the record and when. GMC guidance lastly states that doctors ‘must’ (71) keep records about patients in line with data protection laws.

Image showing GMC guidance on record keeping.

GMC guidance: Good Medical Practice stating the principles of record keeping.

The practice’s actions have breached all of these principles. My GP practice has also violated data protection laws on the following articles:

  • Accuracy Violation. UK GDPR Article 5 (1) (d) ‘Accuracy’ states that ‘personal data shall be accurate and, where necessary, kept up to date.’

 

  • Transparency Violation. UK GDPR Article 5 (1) (a) Transparency states that ‘personal data shall be processed lawfully, fairly, and in a transparent manner.’

 

  • Security Violation. UK GDPR Article 32, Security of Processing, states that ‘the controller shall implement appropriate technical and organisational measures to ensure a level of security appropriate to risk.’ If the practice have tampered with my records, they are not secure.

 

  • Section 171 of the Data Protection Law 2018 makes it a criminal offence to alter, erase, or conceal personal data with the intent to prevent disclosure to the data subject or ICO.

Conclusion

Aside from the legal problems, Ampleforth Surgery’s actions have jeopardised my safety and overshadowed critical pathways for care and safeguarding. Concealing a patient’s suicide risk is extremely dangerous.

On a personal note, these experiences have been both devastating and terrifying. I’ve never felt fear like I have during these incidents. Every time I went into my record and saw that they had manipulated them again, I felt a level of threat that my mind and body had not previously experienced. I’ve also felt very alone about it because I have nowhere to turn for help.

A general practitioner is supposed to be a trustworthy advocate. However, Ampleforth Surgery has been a dangerous place from which I have had to stay away. This has shattered my trust in systems. Due to this practice’s ethical violations, I formally withdrew from their care on 2/9/25. I publicly announced my withdrawal from the practice and uploaded my withdrawal letter to X.

My letter of withdrawal fro Ampleforth Surgery's care, page 1.

My letter of withdrawal from Ampleforth Surgery’s care, page 1.

This is page 2 of my withdrawal letter from my GP practice.

My letter of withdrawal letter from Ampleforth Surgery’s care, page 2.

I have made it clear that I will not register with another GP until the ICO or another body has conducted a thorough audit trail of my records and corrected them to ensure that they are free of tampering and omissions.

Video 12: Advocacy Video Campaign

 

Photo Credits: Pixabay on Pexels. Open Clipart-Vectors, JS and Clker-Free-Vector Images on Pixabay.

Blog Authored By Felicia Kate Solomon

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    2 Comments

    1. Going through this shit too. But I’ve got enough evidence now to prove it’s them doing it. 🙁 hope you are ok

      • I’m sorry to hear its happened to you too. It’s a very tough thing to experience. Is that at a surgery in England that it happened with you?

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